You can cancel your order within 24 hours, after placing it. You can cancel the order by calling our customer care department on 1 (888)-330-5639 or sending an email to firstname.lastname@example.org.
All telephonic cancellations should obtain a cancellation reference number for a future reference. Cancellation reference number is mandatory for any disputes whatsoever.
For email cancellations, you will receive a confirmation email with the cancellation reference number.
If you do not receive the cancellation confirmation number within 24 hours then please call our customer care department to obtain your cancellation reference number. This responsibility lies on the customer. All calls to our customer care department are recorded for future reference and are available on request.
In event you want to cancel your order after 24 hours or after the part being shipped out then you will have to call customer care department to discuss it, in this regards email cancellation requests will not be entertained.
OEM Auto Parts US LLC reserves the right to apply a 20% restocking fee and withhold shipping amounts in the refund for cancellations made after 24 hours.
For any queries regarding our cancellation policy please call our customer care department before placing your order on 1 (888)-330-5639